Privacy policy

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At www.irkshomemade.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by www.irkshomemade.com and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in www.irkshomemade.com. This policy is not applicable to any information collected offline or via channels other than this website.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalize, and expand our website

  • Understand and analyze how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud

www.irkshomemade.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Privacy Policy Template.

You may consult this list to find the Privacy Policy for each of the advertising partners of www.irkshomemade.com.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on www.irkshomemade.com, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that www.irkshomemade.com has no access to or control over these cookies that are used by third-party advertisers.

www.irkshomemade.com's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

www.irkshomemade.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Buying policy

 

 

 

 

 

DELIVERY

 

Your products are delivered by Posti (Finnish Post Service) within 10-15 business days, after we have received your payment. During high season, shipping time may vary. The shipping cost is 6 euros in Finland and 27 euros for the rest of Europe, regardless of the size and weight of the package.

For uncollected packages we charge a fee of 20 euros. This corresponds to the costs we put out to send the package and receive it in return.

 

 

PICK-UP AT STUDIO

 

Your order can also be picked up at Irks homemade by selecting the "pick-up" shipping option at the checkout. This option does not include any additional shipping cost. Correspondingly, products can also be returned directly to us. These arrangements will be agreed upon via email.

 

PAYMENT

You can use following payment methods:

  • PayPal

ÅLAND & NORWAY - VAT-FREE ZONES

Unfortunately, due to the customs system, we cannot send shipments to Åland and Norway. We hope that customers in these areas can handle deliveries with an intermediary in Finland (private delivery). Contact us and we will solve the problem together!

 

FREE RETURN & EXCHANGE

You can return or modify your order without any reason within 14 days from the date you received the products. Any shipments requires that the product is returned in its original condition. 

 

For return and exchange:

 

1. Pack the products to be returned, preferably in the same package / bag they came in.

2. Contact us via email

When the return shipment has arrived, the value of your product  will be refunded within 14 days to your PayPal account or bank account you specified in the return form, excluding shipping costs. Remember to contact us before. The package can also be returned directly to us at our studio (address below). If you want to exchange the item for a different product in our range, you can specify your wishes in the return mail. Then there will not be any additional delivery fees and any price differences will be refunded to your account.

 

The goods are returned to the following address:

 

Irks homemade

Saariv. 17

68550 Öja

irkshomemade@gmail.com

Phone +358 469496588

 

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Hummeljuthsvägen 172

68690 Sundby

© 2019 by Irks homemade